Get in Touch With Us
Whether you've spotted something that needs updating, have a question about how a particular crypto casino works for US players, or want to explore a partnership, this page explains how to reach us and what to expect when you do.
How to Reach the Team
Email is the most direct way to contact us. Send your message to [email protected] and a member of the editorial team will read it personally. We aim to respond within two working days. During busy periods it may take a little longer, but we follow up on every genuine enquiry.
The more context you include upfront — the casino in question, the specific page, or the nature of your concern — the faster we can get the right answer back to you.
What You Can Write to Us About
We hear from a wide range of readers. The most common reasons people get in touch include:
- Content questions — If something on a review page is unclear, or you want more detail on how a particular site handles VPN connections, KYC requirements, or crypto withdrawals, ask us directly.
- Corrections and accuracy flags — Bonus terms change, sites update their coin support, and licensing details shift. If you've spotted something that looks out of date or inaccurate, please flag it. We take accuracy seriously and review every correction report.
- Feedback and topic suggestions — Have a question about a type of crypto casino we haven't covered yet? Reader input shapes what we research next.
- Partnership and commercial enquiries — If you represent a casino or related service and would like to discuss how we work with operators, introduce yourself and outline what you have in mind. We review all approaches, though inclusion in our rankings is editorial and not for sale.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward the right resources. The National Problem Gambling Helpline is available 24/7 at 1-800-GAMBLER.
What Happens After You Send a Message
Every message is read by an actual member of our team — not an automated filter. We don't send templated non-answers. If your question requires research, we'll tell you that and follow up once we have something useful to say.
Our two-working-day target applies to most enquiries. Correction reports are generally prioritized because accuracy matters more than speed here — we'd rather verify a detail before we change it than rush a response.
A Note on How We Work
BTC Casinos is an independent comparison site covering crypto casinos for US players. Our reviews and rankings are based on editorial research — coin support, payout speed, bonus terms, licensing status, VPN compatibility, and anonymity practices, among other factors. We may earn commission when readers sign up to sites we feature, but that relationship does not determine rankings or ratings. If you have questions about our methodology, email us and we'll explain how a specific site was assessed.
The offshore crypto casino space moves quickly. Sites update their terms, add new coins, and change their verification requirements regularly. If you believe a listed site has changed something material since we last reviewed it, that's exactly the kind of flag we want to receive.
Responsible Gambling
We cover offshore crypto casinos that operate in a legal grey area for most US players. These sites are licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator, and they may not offer the same player protections or self-exclusion tools available through state-licensed operators. If gambling is causing harm, please contact the National Problem Gambling Helpline: 1-800-GAMBLER, available around the clock. All content on this site is intended for adults aged 18 or 21 and over, depending on your state's applicable minimum.
We look forward to hearing from you.